Accessibility

At The Idea Furnace, everyone is welcome. Welcome people with a disability, offering step-free entry, an accessible toilet, and a hearing loop. Call us on 0410596698, and we will try to assist where we can.

What we offer at a glance:

Wheelchair access  |  Accessible parking  |  Accessible toilet  |  Hearing loop
Assistance dogs welcome  |  Dietary options

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PARKING & TRANSPORT

  1. Dedicated accessible parking space — 1 space at front on Smith St
  2. Firm, level path from parking to entrance
  3. Drop-off/pick-up zone near front entrance
  4. Nearest bus stop — [e.g. Stop 230048, Route 11, 150m away]

Note: Accessible taxis — Newcastle Taxis 131 008

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GETTING IN & MOVING AROUND

  1. Step-free main entrance
  2. Entry door is wide (850mm+) and easy to open
  3. All main areas are wheelchair accessible
  4. Accessible seating and tables available throughout
  5. No  Upper-level area not accessible — lift not available

Note: Accessible toilet — Ground floor, through bar on the right. Always unlocked.

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ACCESSIBLE TOILET

  1. Accessible toilet on site – ground floor, rear of venue
  2. Always unlocked and freely available
  3. Grab rails beside toilet pan
  4. 900mm clear space beside toilet for wheelchair transfer
  5. Assistance animals are welcome

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SENSORY & COMMUNICATION SUPPORT

  1. Hearing loop at the bar and service counter
  2. Large-print menus available — ask any staff
  3. Digital menu via QR code (screen-reader compatible)
  4. Assistance animals welcome (guide, hearing, and mobility dogs)
  5. Quiet / low-stimulation area available — [e.g. corner table near window]
  6. Staff trained in disability awareness
  7. Sunflower Lanyard and Companion Card accepted

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FOOD, DRINK & DIETARY

  1. Gluten-free options available — labelled on menu
  2. Vegan and plant-based options available
  3. Allergen information available on request
  4. Non-alcoholic beverages available
  5. Staff will bring food and drinks to your table
  6. Anaphylaxis kit on site — staff are trained in its use

Note: Any extra dietary note — Ask about our full allergen guide.

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FAMILY FRIENDLY

  1. Baby change table [in accessible bathroom]
  2. Kid-friendly play amenities on-site
  3. Toys and games available
  4. Storage area for prams and strollers

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QUESTIONS ABOUT ACCESS?

Phone:           0410 596698
Email:           accessibility@yourvenue.com

Have a question about access? Call [phone], email [email], or ask any staff member.
For specific needs, please give us 48 hours’ notice, and we will do our best to help.

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